Skip to main content

Frequently Asked Questions

What location areas do you service?

Kalispell, Whitefish, Columbia Falls, Lakeside and other areas within the Flathead Valley

Can we use our hot tub all year round?

Yes, hot tubs are the perfect relaxation outlet that can be enjoyed all year!

What is the maximum temperature of a spa?

The maximum temperature for any spa sold in the US and Canada is 104F degrees. This has a variance of 3F degrees. Which means that the hot tub cannot be set any higher than 104F but the temperature may fluctuate to as high as 107F degrees.

How do I keep the water clean?

Keeping your hot tub clean allows you to better enjoy your experience. In order to manage the cleanliness of your spa, you need to regularly clean it’s cover and filter, add the right chemicals to the water, and check the chemical levels in the water.

Maintaining proper chemical levels are critical to keeping your spa equipment in good working order and if they are too low it may enable bacteria to build up. We offer weekly and bi-weekly maintenance schedules for your convenience in taking care of your hot tub.

Hot Tub with Mountains
Pool Logos

If it wasn't for the knowledgeable, expedited service, when our beautiful hot tub's pipes froze last year we would have had to purchase a new one. They are friendly, professional, and HONEST. They not only fixed it, the price was super reasonable. He offered free best maintenance practices and tips for extra longevity. The advice saved me more money and eliminated my anxiety in keeping our Spa fun, fixed, and free from freezing and fungus! If you need help with your investment then I highly recommend Big Mountain!!! Top notch quality with Montana values.

Annette B.

These guys were great. Called them to look at a water pump issue on my hot tub. They got back to me, came right out and looked at it, ordered a new one, and came back and installed it. Stanley was great - very nice and pleasant, and gave me some great tips on tub maintenance. Will defintely be my go to for all things hot tub going forward. Highly recommend them.

David S.